In addition to the above
features, epact provides a comprehensive set of easy to use
tools allowing it to be customized to the needs of each United
Way organization. The epact application is delivered in its
entirety as an ASP secure hosted solution, requiring only Internet
Explorer
on the user’s desktop.
Multiple levels of security provide a high level
of control as to who has access to what. Finally, epact provides
a user customizable reporting infrastructure that not
only allows for the creation of a wide range of reports but also allows for reports
to be published electronically on the United Way’s website, thus making
the impact of the organization more tangible and visible to the public. Epact
has seen strong adoption in Canada, and through an innovative adoption program,
we are working on making it the number one tool in the United States.
The epact reporting engine allows for canned as well as
ad-hoc reporting of submissions. It supports a wizard-driven
approach to searching, classifying and reporting across forms, local,
regional,
and global dimensions.
Reports can be saved as “point-in-time” meaning that the output
of the report is frozen as of the date the report was run. Reports can
also be saved as “dynamic” meaning that the report is run
with fresh data every time it is invoked. Reports have URL handles that allow for access to specific reports
on the United Way organization ’s website.
The analysis engine supports the reading and evaluation of
open text fields. Using this service, the e-pact user can assign specific
meaning to large chunks of unstructured text answers and in doing so further
facilitate the analysis and reporting of submissions.
The analysis engine also allows for the management of partially
completed forms, spoiled submissions, and quality control of
all submitted packages. It also allows for comprehensive searching of
all submissions
based on a wide range of criteria including the Dimension Values
of each question and answer.
There are three types of epact users. The United Way Epact
Administrator is the person responsible for the setup of
the United Way organization in the application. This comprehensive
role allows the creation
of all additional epact users, as well as the setup of all
the agencies.
The United Way User is created by the epact administrator
and allows the user to gain access to all tasks assigned
to him/her by the administrator. A user has the ability to
create forms, receive routed
submission packages, run reports, and access areas of the
system based on their security rights.
Agency Users are able to log into the Agency portion
of epact, view available forms, create submission packages,
view the status of a submission, resubmit if necessary, and
communicate with the United
Way office through the secure epact messaging system.
Epact was one of three finalists in the Microsoft Canada
Impact Awards for 2003. The software application was nominated
for Microsoft's Community Leadership Award. The epact application
was also a finalist in the Alberta Government's 2003 E-Business
Awards (non-profit category).

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